Case Studies / Certification

YUCAN: verifiable management for a certification body.

YUCAN is a certification company for which Servermeister has managed all servers and DNS for seven years. Because certification revolves around verifiability, we have documented access, changes, and agreements regarding the environment.

CertificationServer ManagementDNS ManagementAccess Management
Since 2019

ongoing collaboration for all servers and DNS

Per person

access, by name and with a defined start and end

Immediate

access revoked when a developer departed

About YUCAN.

YUCAN is a certification company based in Amsterdam. The company works with its own online applications, which run on multiple servers and are maintained by external developers.

For a certification body, reliability is doubly important. Customers rely on the outcome of a certification, so the underlying technology must also be auditable: who has access, what was changed, and who approved it.

The challenge.

A certification company must be able to demonstrate that its own environment is in order. For YUCAN, this came down to three key points.

  • Documenting everything. Management could not depend on what someone happened to know; access and changes had to be traceable.
  • Changing developers. External developers were granted access for a project and had to demonstrably lose that access afterward.
  • Multiple servers and domains. Applications, databases, and DNS were interconnected, without the company employing its own internal administrator.
In brief
  • ClientYUCAN, Amsterdam
  • IndustryCertification
  • ServicesServer management for all servers, DNS management
  • CollaborationSince 2019
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Our approach.

A single partner for servers and DNS, with access and changes documented on paper.

All servers under management

We manage every YUCAN server, from updates and monitoring to web server settings. If a server is added or removed, we incorporate that into the management process.

DNS in one hand

We manage the DNS of the domains, ensuring that changes to a server and the corresponding records are implemented together.

Access on request, by name

Each developer receives their own access, restricted to fixed IP addresses. Requests come from a single designated contact person and are handled via email so they are traceable.

Revoking access promptly

When a developer left, their access to the servers and the management panel was revoked the same day.

Confirming changes

Adjustments, such as a higher timeout for all applications on a server, are only implemented after confirmation of the scope.

Result

A trail of who, what, and when.

YUCAN has one partner for all servers and DNS, and a trail of who had access when and what was changed. This is what a certification body should expect from its own suppliers.

  • All servers and DNS under single management
  • Access per person, with a documented start and end
  • One point of contact on both sides
  • Ongoing collaboration since 2019

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