Remote Hands

Remote hands on request, where our certified technicians are always ready to physically perform operations in the data center. You send us a request and we’ll be there — often within 15 minutes on location.

Do you have servers in a data center but no time or staff to go there? With our remote hands service, we send a qualified technician to the data center to perform physical operations on your behalf. From changing a hard drive to connecting cables, we’ll take care of it quickly and professionally.

On location within 15 minutes

Servermeister has technicians stationed near the largest data centers in the Netherlands. In most cases, we can be present in the data center within 15 minutes to get the job done. This way you minimize downtime and you don’t have to drive to the data center yourself.

Why Servermeister

  • Remote hands specialists since 2008
  • Certified technicians with extensive screening
  • Often on location within 15 minutes
  • Active in all major data centers in the Netherlands
  • Immediate help in case of emergencies
  • Available 365 days a day, 24 hours a day — including at night
  • Fully documented operations with reporting

What can you use remote hands for?

Remote hands can be used for all physical actions in the data center that you do not want to or cannot perform yourself.

Our technicians install new servers, switches, firewalls, and other hardware in your rack. We also swap out defective components such as hard drives, memory modules, power supplies and network cards — quickly and carefully.

Pull, label, organize, and connect network cables to switches or patch panels. We provide clear and professional cabling in your rack, including documentation of all connections.

Is your server no longer responding remotely? We perform a hard reboot, connect a KVM console or reset IPMI/iDRAC access so that you have remote control again.

We physically inspect your equipment for error messages, check LED statuses, check whether cables are loose and report findings back to you with photos.

Receiving, unpacking, rack-mounting, and processing hardware in your inventory — or disassembling it, packing it, and preparing it for return or relocation.

Do you have a supplier or colleague who needs access to your data center but does not have a badge of your own? Our technician will escort them safely to your rack and allow all operations to be carried out in accordance with the data center policy.

Safety first: extensive screening of our technicians

Our remote hands technicians have access to your most critical infrastructure. We take this trust very seriously. Each team member goes through an extensive screening process before they set foot in a data center on behalf of Servermeister.

🔒 Identity verification

Verification of identity documents and extensive background checks (VOG) for all employees.

📋 NDA & confidentiality

All technicians sign strict non-disclosure agreements. Your data center location and hardware information will remain confidential.

🛠 Certified craftsmanship

Our technicians are certified and have years of experience with server infrastructure in professional data center environments.

Remote hands in all major data centers in the Netherlands

Servermeister offers remote hands services in data centers throughout the Netherlands. From Amsterdam to Groningen and from Rotterdam to Eindhoven — our technicians know their way around.

🏛 Amsterdam & region

  • Equinix AM1 to AM11 (Science Park / Luttenbergweg)
  • Digital Realty Amsterdam (Science Park 120)
  • Iron Mountain AMS-1 (Haarlem)
  • Interxion / Digital Realty Schiphol-Rijk (AMS3, AMS5, AMS7, AMS8, AMS10)
  • Global Switch Amsterdam
  • NorthC Amsterdam (Kabelweg)
  • nLighten AMS I
  • Rackspace AMS2 (Laarderhoogtweg)
  • LeaseWeb Amsterdam

🏛 Utrecht & region

  • NorthC Nieuwegein
  • Almere Data Center (multiple locations)

🏛 Rotterdam & South Holland

  • NorthC Rotterdam Zestienhoven 1 & 2
  • Digital Realty Rotterdam
  • Serverius / other colocation providers Rotterdam

🏛 Eindhoven & Brabant

  • NorthC Eindhoven 1 & 2
  • Data center facilities in the Brainport region

🏛 Northern Netherlands

  • NorthC Groningen 1 & 2
  • Microsoft Azure Datacenter Middenmeer
  • Eemshaven data center locations

🏛 Other locations

  • Enschede, Zwolle, Arnhem, Maastricht and surroundings
  • Is your data center not listed? Get in touch!

Do you need remote hands?

Contact us directly and we will ensure that a technician is ready for you as soon as possible — even outside office hours.

Contact us

More than 12 years of experience

We have been providing secure and reliable IT solutions to small and medium-sized businesses since 2008. We always do this for an affordable monthly fee and short contracts.