Case Studies / Visualization · Animation

De Beeldenfabriek: reachable everywhere on the same number.

Servermeister manages the telephony for De Beeldenfabriek through our telephony brand Call4less. Everyone calls each other and stays connected on the go using the same number, making employees more flexible. We transferred the main number and a block of one hundred direct dial numbers, configured the call plan, and have been assisting the office manager directly with every change ever since.

Creative studioBusiness telephonyCall4less · VoIPApp · webphone
100

direct dial numbers plus the main number transferred in a single day

1 number

per employee, at the office, at home, and on the road

15 min

to resolve a direct number that was going straight to voicemail

About De Beeldenfabriek.

De Beeldenfabriek is a Rotterdam-based studio for architectural visualization, illustration, and animation. The team works both in the office and on the go, and must remain reachable for clients on landlines and direct numbers.

The challenge.

Switching to VoIP affects everyone in the office simultaneously. The studio wanted to move away from their old telephony system, but no one on the team had experience with call plans, apps, and webphones.

  • Retain numbers. The main number and all direct dial numbers had to be transferred without clients noticing a thing.
  • Call from anywhere. Via an app on the phone and a webphone on the computer.
  • No in-house administrator. Changes in personnel or reachability needed to be managed without technical knowledge.
In brief
  • ClientDe Beeldenfabriek Illustratie en Animatie B.V., Rotterdam
  • IndustryArchitectural visualization, illustration, and animation
  • ServiceManagement of business telephony via Call4less
  • PartnershipSince 2021
Switching to VoIP?

We transfer your numbers and arrange the call plan without your customers noticing a thing.

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Our approach.

A transition that affects the entire office, without anyone having to dive into the technical details themselves.

Number porting in one day

We transfer the main number and the block of one hundred numbers all at once.

Custom call plan

A selection menu per department, hunt groups, and direct dialing to colleagues.

Direct support for the call plan

When an issue is reported, we dive into the settings ourselves instead of sending a manual.

Managing changes

We adjust new colleagues, voicemail, and call forwarding for the client.

Result

It no longer matters where someone works.

De Beeldenfabriek has been calling via Call4less since 2021, and we manage the telephony for the team. Collega’s call each other internally and take their business number with them on the app, whether at the office, at home, or on the road.

As a result, employees can be deployed more flexibly.

★★★★★
“I get very nervous about these kinds of operations myself; I’m glad you can handle this. Thanks for your quick action.”
Office manager, De Beeldenfabriek

Since 2008

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